Complaints book


GRUPO ATENEA S.A.C., with RUC 20506210900, with address Calle Amador Merino Reyna N° 307, Of 804, 08 Floor, District of San Isidro, Province y Department of Lima, declares that the processing of your personal data in this portal is intended to correctly manage your claim or complaint in accordance with the legal provisions on the matter and keep a historical record of the casuistry presented in order to improve our levels of care.

GRUPO ATENEA S.A.C. declares that your personal data will be stored indefinitely in our Personal Customer Data Bank. Your personal data will be treated in accordance with our Privacy Policy, published in the Privacy Policy.

In accordance with the provisions of the Consumer Protection and Defense Code, we have a Complaints Book at your disposal.

    Date of claim or complaint

    PERSONAL DATA OF THE PERSON WHO SUBMITS THE CLAIM AND/OR COMPLAINT

    Type of id

    ID number

    Name

    First Last Name

    Second Last Name

    Email

    Telephone

    Cellular

    Operador

    Represent A Company?

    The Business Social Reason

    TIN

    Email

    Telephone

    Cellular

    Telephone operator

    Addres

    References

    Departament

    Province

    District

    Where do we send you the response letter?

    DETAILS OF THE CLAIM, COMPLAINT OR REQUEST

    Type

    CLAIM: Dissatisfaction related to products or services

    COMPLAIN: Dissatisfaction not related to products or services or discomfort or discontent regarding customer service


    Detail

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